TSRC, Inc. is proud to maintain the State of Virginia Commodity Office Supplies & Toner Contract #6150402-50

Policies & Procedures

Ordering Policy:
Orders placed after 4:00 PM Eastern Standard Time will be not be delivered the next day, but the following business day. Please contact Customer Service if you must have your order delivered the next day: 800-849-7239. Thank You!

Return Policy & Procedure:
Our return policy is pickup of your return and 100% credit no matter whose fault it is (except set-up furniture) for items returned within 30 days in re-sellable condition, with all packaging, instructions, etc. returned intact. Special orders, custom orders and open software are not returnable. Simply call Customer Service at (800) 849-7239 or in Richmond, VA dial 412-1200.

Delivery Policy:
Deliveries are free within our normal delivery area. Deliveries outside this area will be shipped by UPS and the charge will be added to your invoice.

If you have any questions, please contact Customer Service.

 

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