Order
Desk News
IMPORTANT:
This site is optimized for viewing using
Microsoft Internet Explorer.
We have a new look and new and additional
features! Check this Order Desk Page
for new information and FAQs
frequently.
 The
New The JumpCart™ System -
The JumpCart™ System, residing
in an easy-to-use matchbox-sized scanner,
is the physical link between printed
catalogs, direct marketing promotions
and an eCommerce website. Instead of
filling out and faxing order forms or
phoning in orders, customers use a key
fob-like scanner to scan items in a
catalog or direct marketing promotion
or to scan UPC/EAN codes from product
packages. When all desired items have
been scanned, the scanner is plugged
into a PC via a serial or USB port,
and the scan is transmitted to the JumpCart™
server, where it is translated and formatted
before forwarding to the dealers existing
eCommerce system. Within seconds, the
customer sees a completed shopping cart
ready for approval. To learn more, please
contact your Supply Room representative.
New, Improved & Faster Features:
-
Search by Keyword: on left bar, now
accessible all the time.
-
Favorities: You may now create multiple
lists and fill in a default quantity.
-
Quick Order (was a separate button
when you know the item #) is now at
the top of the Shopping Cart (View
Cart).
-
Held Orders: now in the Customer Center
box at the top right.
-
Shopping Cart links (Return to Catalog,
Hold Order, Delete Order, Checkout,
Print this order) are now at the top
and the bottom of the page.
Please let us
know if you have any questions.
-
FAQs
(Frequently Asked Questions):
-
TO SUBMIT AN ORDER: From the shopping
cart, go to CHECKOUT, fill in pertinent
information and SUBMIT. Wait for confirmation
message "your order ####### has
been submitted".
-
Question about your Submitted order?
Contact Customer Service with the
reference # of your order
Phone: (804) 412-1200
Fax: (804) 412-1313
E-mail: CustomerService@thesupplyroom.com
News of the
Day:
IMPORTANT
INFORMATION BELOW:
Don't forget to Checkout, fill in any
billing information such as credit card
info, then Submit your order.
Directions
for Credit Cards only:
Type "CC" in the PO field
in capital letters. Put PO # in Reference
field (long PO). Use drop down menu
to choose your credit card. If you do
not choose a credit card, card numbers
will be ignorned and an invoice will
be mailed. When entering credit card
number in the space indicated, type
only numbers - no spaces, dashes or
slashes. Choose expiration date from
the drop down menus provided and fill
in the field for Name on card. Then
SUBMIT and wait for a confirming message
or error message.
Thank you.
See additional contact information,
e-mail addresses, etc. here.
The
more on-line shopping the more you EARN!
Learn More Now!
CALL
TODAY!
800-849-7239
Fax 800-849-9772
Email
Customer Service
|
Customer Service Resources